What are the responsibilities and job description for the Load Planner position at Gypsum Express?
Gypsum Express Ltd.
Load Planner
POSITION SUMMARY
The Load Planner will provide oversight and support by managing the resources [customers, traffic lanes, portals, etc.] assigned to their charge. This shall include monitoring customer load tenders via EDI, web portals, email, and phone communications. Managing fleet capacity for the region is critical for providing exceptional service to our customers and optimal performance of fleet assets & company resources.
Driver retention is crucial to the success of our business. As a Load Planner you must consistently ensure a high level of safety awareness and compliance while delivering exceptional customer service. You will strive to maximize Driver earnings while providing them with adequate home time over most weekends. Trip planning may vary based on customer requirements, seasonality, and the needs of the business.
In this role you will be expected to ensure safe & timely service for our valued customers. The safety of our employees, our customers and the motoring public is paramount. You shall ensure load plans meet company policy for Driver’s hours-of-service rules while subsequently meeting customer requirements for on-time delivery. The Regional Load Planner shall exercise independent and discretionary judgment when working with customers, brokers, carriers, vendors, and staff.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Provide logistical support for terminal operations team.
- Routinely collaborate with Terminal Manager to effectively utilize capacity of fleet resources.
- Maintain effective communications via phone, radio, satellite, email, messenger with Operations team.
- Accepts accountability for customer service & utilization of fleet resources in their assigned region.
- Drivers possess the accessorial equipment needed to safely transport cargo in compliance with DOT regulations, company safety policies as well as customer requirements.
- Legibly and accurately complete required documentation for timely delivery to billing/payroll, administration, safety, human resources, and maintenance. Adhere to processing deadlines as directed.
- SUPPLEMENTAL DUTIES:
- Attendance & participation at mandatory training events.
- Attendance & participation at regularly scheduled Safety Meetings.
- Assist Operations team, i.e. assist with special projects, coverage during vacations, etc.
POSITION QUALIFICATIONS Competency Keys
- Positive Attitude - Exhibits a respectful demeanor toward others and eagerly approaches new tasks and challenges with a “can do” mentality.
- Customer Service Oriented – Willingness to serve the customers’ needs & follow company procedures.
- Teamwork – Willing to work together to achieve organization goals. Demonstrates a commitment to building and maintaining team cohesion, effective communications, and cooperation.
- Business Acumen –Ability to understand fundamental business concepts and apply best practices.
- Safety Awareness –Demonstrates capacity & desire to meet company standards for safety performance. This competency considers “How well you identify, respond and correct unsafe working conditions?”
Job Type: Full-time
Pay: $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $42,000
