What are the responsibilities and job description for the Key Account Manager position at Höegh Autoliners?
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At Höegh Autoliners, you’ll be part of a global leader in deep-sea Ro/Ro transportation services, backed by 90 years of expertise in the shipping industry.
Work alongside inspiring and talented business leaders and colleagues as we deliver high-quality services to customers worldwide.
Purpose:
- The Key Account Manager is responsible for the coordination of sales activities related to a named customer. The Key Account Manager will support the relevant sales organization (global/regional/local) in the drive to identify new business, structure account sales initiatives and coordinate account tenders.
- The Key Account Manager is responsible for developing and maintaining the key account plan. The Key Account Manager will have a close collaboration with the Heads of Sales, other Key Account Managers, Head of Contracts and Tender execution, the Chief Sales Officer and other members of the executive Management team.
Reporting to:
- Head of Sales North America
Mandate:
- Responsible for coordination of all Account Tenders.
- Responsible for developing the commercial account strategy and in developing the customer interface.
- Support the development of the trade plans.
- Ensure a global structured Account Sales approach.
- Support the development of the brand of the company and the service delivery to the customer.
Key Role Interactions:
- Head of Sales
- Key account members
- Sales organization
- Customer Experience members
- Trade Managers
- Chief Sales Officer
Main responsibilities:
Account Strategy
- Responsible for the coordination of all tenders.
- Support the implementation of market and business development strategies related to the account
- Responsible for gathering proactive commercial forecasts related to the account
- Coordinate account input to the trade plans
- Responsible for recommendation of account business improvement and new business opportunities
- Responsible for a unified Global Sales impact towards the account.
Commercial Impact
- Design and implement a robust account Sales Structure
- Responsible for coordination of the Key account team
- Assist in planning, facilitate and execute strategic business planning process across all regions
- Assist in Identifying new opportunities, to develop new client relationships and create business proposals
- Ensure the best possible account tenders coordination and tender follow up.
Organization
- Responsible for the key account team
- Responsible for CRM information integrity
- Shall ensure implementation and compliance of the company policies and procedure or Occupational Health and Safety, Environmental and Quality Management System as required by ISO 9001,14001&45001 within the organization/ department
Qualifications:
Education/experience
- Bachelor degree or equivalent in Business, Finance or Maritime
- Minimum five years of experience within the shipping industry with proven ability to drive change
- Commercial experience from the shipping industry and Ro/Ro. The successful candidate should preferably have experience from direct sales and or from commercial activities in the regions.
Skills
- Strong forward-thinking attitude, analytical and problem solving skills.
- Strong ability to inspire and motivate people to drive the business forward and achieve commercial goals
- Strong interpersonal and communication skills
Personality
- Self-going leader – ability to conclude and execute
- Analytical
- High level of integrity
- Excellent Communication skills in an international environment
We believe that building and sustaining a diverse and inclusive environment for working and learning leads to a better workplace, better ideas and more inspiring conversations.