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Member Service Representative

H.P.C. Credit Union
Alpena, MI Full Time
POSTED ON 12/12/2024 CLOSED ON 1/24/2025

What are the responsibilities and job description for the Member Service Representative position at H.P.C. Credit Union?

Member Service Representatives

H.P.C. Credit Union is hiring Member Service Representatives at both locations in Alpena, MI. Full-time hours are available Monday through Friday and Saturday mornings.

Responsibilities include cash handling, scanning, answering phones, and providing information on our products and services. Applicants should be professional, personable, member-focused, and possess excellent customer services skills and mathematical aptitude. Computer and technology skills are required for this position.

Full-time employees are eligible for benefits including health, dental and vision insurance, 401(K), life and disability insurance, and paid leave. (Waiting period for benefits may apply.)

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Cash handling: 1 year (Required)
  • Banking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person

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