What are the responsibilities and job description for the Assoc Business Analyst position at H&R Block Management, LLC?
Our Company
H&R Block
What you'll do...
JOB SUMMARY
Assist Business Analysts or users with definition and documentation of system requirements for Enterprise Systems. Responsible for assisting during requirements gathering and design sessions, reviewing design documentation with users and developers, assisting with the preparation of process and data models, prioritizing system functionality requirements, coordinating pilot and test activities, and designing screens and reports. This role is actively learning BA concepts by assisting the BA’s in all phases of their projects.
Assist with daily production support of assigned system(s) to ensure efficiency in system and production. Assist Business Analysts with patches and fixes to current systems. Create and run reports used by the business for decision making
JOB DUTIES
- Responsible for ensuring an efficient and smooth production environment for assigned system(s) by assisting with the daily production support.
- Assist with the creation and execution of reports for users and/or clients from system(s) which aid in business decision making.
- Work with field and internal users to understand needs and assist with development plans for meeting those needs.
- Assist with activities during requirement definition, design, construction and testing phases of projects.
- Assist with the development of project charters, scope documents, conceptual design documents, and project workplans/timelines.
- Assist with the development of test plans and QA activities when requested.
- Assist with the coordination of pilot and rollout planning, user enhancement requests and defect tracking.
- Assist with the development and delivery of user training on system(s) functionality.
- Create and deliver periodic status reports.
JOB REQUIREMENTS
- Bachelor’s degree with emphasis in Business Management, Systems Development, or related area or equivalent combination of education and work experience.
- Knowledge of relational database concepts.
- Exposure to client/server and/or web development.
- Effective verbal, written and interpersonal communication skills.
- Demonstrated decision making, analytical and problem solving skills to include the ability to diagram a process and identify where the breakdowns are and the areas for improvement.
- Effective time management and organizational skills with the ability to handle multiple priorities.
- Experience using software applications such as Microsoft Project, PowerPoint, Word, Excel, and Visio.
- Must have technical aptitude and be familiar with working on back-end product setups, change control, field maintenance, data mapping, vendor management and user security.
- Experience with Disaster Recovery and Business Interruption planning is a plus.
- Need to have analytical and problem solving skills to include the ability to diagram a process and identify where the breakdowns are and the areas for improvement.
What you'll bring to the team...
Education:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
Work Experience:
- Minimum related work experience
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
