What are the responsibilities and job description for the CRM Manager position at Hårklinikken?
Company Description
Founded in 1992 by Lars Skjøth, Hårklinikken is a global leader in hair and scalp health. Our clinics around the world provide the tools, knowledge, and support necessary for clients to achieve long-lasting hair gain. The Hårklinikken Method, combining customized scalp care with in-person consultations, maximizes results by creating a dynamic regimen specific to each client. Our award-winning Hair Gain Extract offers a 100% custom-blend treatment informed by science and individual needs, helping people worldwide. All our products are 100% scalp-safe, follicle-friendly, vegetarian, cruelty-free, silicone-free, and paraben-free.
Role Description
This is a full-time hybrid role for a CRM Manager. The CRM Manager will oversee CRM strategy, manage and analyze customer data, oversee campaign execution, and ensure optimal customer experience. This role requires coordination between sales, marketing, and IT departments to optimize CRM initiatives. The position is based in New York, NY, with some work-from-home flexibility.
Qualifications
- Strong Analytical Skills and Market Segmentation expertise
- Excellent Communication and Sales skills
- Project Management experience
- Ability to work independently and collaboratively in a hybrid work environment
- Experience in the healthcare or beauty industry is a plus
- Bachelor's degree in Business, Marketing, or related field
- Experience with Klaviyo, Recharge and or Friendbuy also a plus
