What are the responsibilities and job description for the Guest Services Associate position at {H?
General Responsibilities:
- Directly supervise all front office personnel and ensure proper completion of all front office duties.
- Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas.
- Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
- Act as the Manager on Duty (MOD) when scheduled as such by the General Manager.
