What are the responsibilities and job description for the Customer Support Representatives position at H2 Media Production Inc. (BNTV)?
– Assist customers, resolve issues, and manage inquiries.
Description
At BNTV, we are seeking passionate and dedicated Customer Support Representatives to join our team in Orlando, FL. As a full-time employee, you will have the opportunity to make a difference in the lives of our customers while also advancing your career. The salary range for this position is $30,000 to $45,000 per year.
**Job Overview:**
As a Customer Support Representative, you will be responsible for assisting customers, resolving issues, and managing inquiries in a timely and professional manner. You will be the first point of contact for our customers and will play a crucial role in ensuring their satisfaction with our products and services.
**Responsibilities:**
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information and assistance to customers
- Troubleshoot and resolve customer issues in a timely manner
- Escalate complex issues to the appropriate department
- Maintain a positive and professional attitude at all times
- Meet and exceed customer satisfaction goals
**Requirements:**
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Attention to detail
- Customer service experience is a plus
Please note that BNTV adheres to Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.
If you are passionate about customer service and are looking for a rewarding career opportunity, we encourage you to apply for the Customer Support Representative position at BNTV. Join us in providing exceptional service to our valued customers and helping them achieve their goals. Apply today!
Salary
$30,000 - $45,000 per year
Salary : $30,000 - $45,000
