What are the responsibilities and job description for the Customer Service Representatives position at Snelling?
Client overview
Our client company delivers high-quality propane products and services at lower costs than their competitors, and they do it better than anyone else. As a locally-owned propane company, they focus on their customers' needs and budget. The company has considerable expertise, outstanding customer service, optimized delivery schedules, and low prices make them their customers' best choice for all things propane. They provide Propane Delivery for Residential & Commercial Customers, Propane Tanks for Lease or Purchase, Gas Lines, Appliances, and System Installations, Equipment Conversions, Tankless Water Heaters, Pool & Spa Heaters, Gas Fireplaces, Gas Firepits, and Outdoor Grills. For nearly a century they have been providing service to Orlando, Daytona, and other areas of Central Florida, and they have thousands of customers.
Job Overview
The company has an immediate need for a Customer Service Representative at their Sanford facility. Ideal candidates would have the majority of the following qualifications and experience:
· Previous experience in customer service or sales position with 1-2 years of experience
· Well Spoken and Articulate with the ability to speak to customers in professional manner and diffuse difficult situations.
· Work Gracefully under pressure
· Experience with Scheduling deliveries and answering questions in regards to billing/invoicing.
· Must be computer literate and know common software packages (Microsoft Suite with a focus on Excel)
· Work Gracefully under pressure
· Able to handle sensitive and confidential information with discretion
· Must have a stable work history
· Able to pass a background check and drug screen
Salary : $37,000 - $41,600
