What are the responsibilities and job description for the Ice Cream Store Associate position at Haagen Dazs Ice Cream?
Customer Service:
- Greet customers warmly and assist them in selecting flavors, cones, cups, toppings, and specialty items.
- Provide recommendations and answer questions about ingredients, allergens, and promotions.
- Handle special requests (e.g., dietary restrictions) with care.
Food Preparation & Presentation:
- Scoop, assemble, and serve ice cream products neatly and efficiently.
- Maintain visually appealing displays of products, toppings, and signage.
- Ensure portion control and adherence to recipes/standards.
Hygiene & Safety:
- Follow health department regulations for food handling, sanitation, and storage.
- Clean workspaces and equipment regularly.
- Monitor product temperatures to ensure quality and safety.
Transactions & Cash Handling:
- Operate the POS system, process payments (cash, credit, mobile), and provide accurate change.
- Upsell promotions, combo deals, or seasonal specials.
Inventory & Stock Management:
- Restock toppings, cones, napkins, and other supplies as needed.
- Alert management to low inventory or equipment issues.
Team Collaboration:
- Work cohesively with team members to maintain smooth operations during peak hours.
- Assist with opening/closing duties as assigned.
Requirements:
- Prior food service, retail, or customer service experience (preferred but not required).
- Friendly, outgoing personality with strong communication skills.
- Ability to multitask in a fast-paced environment.
- Basic math skills for handling transactions.
- Comfort standing for extended periods.
- Flexibility to work evenings, weekends, and holidays.
Perks:
- Competitive hourly wage tips
- Free or discounted ice cream during shifts.
- Opportunities for growth and advancement.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $13 - $16