What are the responsibilities and job description for the Guest Services 1 position at Habitat for Humanity of Kansas City?
Full-time : 40 hours per week
Primary Team Leader : Store Manager
FLSA Classification : Hourly, Non-Exempt, Benefits Eligible
Location : Kansas City Metro Area
Job Summary : As a Guest Services 1 Representative at Habitat for Humanity of Kansas City, you will play a crucial role in supporting our mission of building homes, communities, and hope through affordable housing solutions. You will represent our organization by; interacting with guests shopping, donors dropping off merchandise, and volunteers in our retail store.
Responsibilities :
- Participate in safety training programs, identify, and report any potential hazards, and contribute to the continuous improvement of our safety culture.
- Process sales transactions accurately using point-of-sale system, handle cash, credit, and debit card payments efficiently.
- Educate guests about Habitat for Humanity of Kansas City's mission and programs, encourage donations and participation in volunteer opportunities.
- Create a positive guest experience and address guest concerns or complaints in a professional and timely manner.
- Assist with receiving, organizing, and restocking inventory on the sales floor, ensure shelves are neat, clean, product priced, and well-maintained.
- Collaborate with volunteers to accomplish tasks such as stocking shelves, organizing merchandise, and maintaining store cleanliness.
- Provide friendly and knowledgeable assistance to guest, helping them find products, answer questions, and load products safely.
- Implement and maintain creative and visually appealing displays that highlight featured products and promotions.
- Ability to work in warehouse environment with limited climate controls.
- Process donations by cleaning, testing functionality, completing minor repairs and pricing.
- Active support of Habitat for Humanity of Kansas City's values :
- Humility - We are part of something bigger than ourselves.
- Courage - We do what's right, even when it is difficult or unpopular.
- Accountability - We take personal responsibility for Habitat's mission.
- Other duties assigned.
Knowledge, Skills, Abilities :
Qualifications, Education and Experience :
Physical Requirements Required to Perform Essential Functions of Job :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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