PROJECT MANAGER, UNDERWRITING & COMPLIANCE

Description

The Project Manager: Underwriting and Compliance (PMC) is a mission-critical staff member who is responsible for working with homebuyer applicants to ensure they meet and maintain program eligibility requirements. The PMR is also responsible for program compliance ensuring the requirements of the funding sources, grants and government regulations are being met and maintained.

Essential Functions

• Completes income calculations to verify program applicants are within Habitat income limits for the area and for the program; recertifies income eligibility before home purchase; presents applicants to Selection Program Manager 
• Completes underwriting review to verify applicants meet program income, asset, and credit requirements; confirm homebuyer’s ability to pay; recertify homebuyer’s eligibility before the sale of the home; work with lenders to set the terms of the financing; creates lender letters to set terms.
• Maintains and updates electronic files on applicant homebuyers including credit reports, screenings, tax forms, other pertinent documents; ensures files are complete and documents are accurate, secure, and accessible; manages compliance folder – electronic and hard copy to insure we capture the data we need.
• Completes all compliance requirements for funders specific to each development at selection; closing and post occupancy; provide buyer information to government agencies which provide financial benefits to buyers i.e., MFTE and Sewer Impact Discount; completes reporting responsibilities for the department.
• Ensures reporting and funding requirements are met for the Office of Housing; City of Seattle; USDA; City of Ellensburg; Fannie Mae & Freddie Mac; Housing Trust Fund; SHOP; HOME and other grants as needed and/or assigned; trains department staff on the requirements of the funding source.
• Keeps up to date on training and changes to funder guidelines. (USDA, SHOP, HOME, CDBG, HTF, others)
• Working with Director, General Counsel, and department staff, manages compliance audits; insuring accuracy of all files and documents reviewed by auditor; ensures audit findings for both programs are corrected in a timely manner.
• Understands and ensures program compliance with all legal and compliance requirements including but not limited to Fair Housing, Fannie Mae & Freddie Mac, Equal Credit Opportunity Act and Equal Opportunity laws.
• Tracks applicant statistics and accurately submits information for in-house reports, external reports, grant writing & statistical analysis.
• Maintains relationships with local, state and federal fund managers in regard to compliance and reporting.
• Maintain, update, and actively manage website accessibility.
• Maintain the Homeowner Services Portal ensuring homeowner access to education curriculum and resources.
• Maintain and manage the interface and functionality between Word Press, Form Assembly and Salesforce accounts.
• Maintains oversight of physical and virtual files and records of current and past homeowners and applicants.
• Creates and maintains database of current board policies, review of policies yearly, present to General Counsel for yearly review of Governance.
• Under the direction of the Program Director, manages and supports Homeowner Services Board Committee with monthly meetings reporting out activities and soliciting direction for program issues.
• HomeKeeper database quarterly audits with recommendations for improvements in accuracy
• Main point of contact for internal and external auditors; will provide all files and supporting documents as requested.
• Homeowner contact for resale/buyback process; will set payment ranges, work with Marketing Coordinator to prepare posting; PMC will present purchase price to Program Director and process initial home acquisition.
• Analyze and provide financial data for grant application as well as help set payment ranges based on construction price floors supporting Selection Program Manager to market new developments.
• Tax assessor contact to provide yearly home values to maintain Habitat Land Trust affordability.
• Seattle Office of Housing contact to supply yearly Primary Residency verification.
• USDA compliance management for both grant and 501 Direct loans.
• Other duties as assigned.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Education, Experience and Skills

• BS/BA degree and/or relevant certifications, training, or education.

• 5 years of work experience in lending, finance, or non-profit affordable housing.
• Three or more years working directly with low-income or vulnerable populations, preferably in a non-profit organization.
• Candidate must be familiar with affordable housing, poverty housing, housing finance, financial literacy, and key loan qualification benchmarks such as debt-to-income ratio, credit scoring and housing expense ratio.

Previous experience and/or skills must include:

• Basic project development and project management skills,
• Excellent oral and written communication skills.
• Ability to model and embed a customer service mindset and approach.
• Capable of applying and coaching basic program planning, assessment, and reporting.
• Solid understanding of and ability to apply principles of effective adult learning.
• Diplomacy, persuasiveness, and the conflict resolution skills needed for difficult interactions.
• Proficiency in Word Excel, Outlook, PowerPoint, Publisher, Salesforce and SharePoint

Language Skills:  Ability to read, analyze, and interpret common business documents, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, volunteers, agencies, or the business community.  Ability to effectively present information to affiliate leadership, applicants, lenders, agency representatives and/or auditors.

Math Skills:  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Strong computer skills, spreadsheets, word processing, presentations, and email. Proficiency with computer usage, especially Microsoft Word, Excel, Outlook and PowerPoint.

Certificates, Licenses and Registrations

• Licensed Mortgage Loan Originator with an active NMLS license or complete licensing within 180 days of hire.

Physical Demands and Work Environment

The physical demands and work environment described below represent the activities and surroundings of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.                

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. 
• The employee is required to talk and must be able to read. 
• The employee is occasionally required to reach with hands and arms. 
• Specific vision abilities required by this job include close vision and ability to adjust focus.  Extensive keyboarding is required. 
• The noise level in the work environment is usually moderate consisting of usual business office sounds including but not limited to computers, printers, telephones, and light foot traffic.
• Occasionally perform light construction work at construction building sites, participating in activities like digging, painting, lifting up to 50lbs, pushing and pulling.

Benefits

Benefits package to include generous vacation/sick leave, medical/dental/vision insurance, short/long term disability, life insurance, and retirement account with employer matching and professional development program.

Habitat for Humanity of Seattle-King & Kittitas Counties is firmly committed to a policy of equal employment opportunity (EEO) and will provide such opportunities to all qualified persons without regard to sex, race, age, color, religion, mental or physical disability, national origin, sexual orientation, gender identity and expression, and/or military status, or any other characteristic protected by law.

Statement of Commitment on Diversity, Equity, and Inclusion

At Habitat for Humanity Seattle-King & Kittitas Counties, we build hope for all by tearing down barriers to affordable housing.  Our commitment to diversity, equity and inclusion is unwavering.

We have a deep love of humanity and embrace all our differences including race, religion, background or identity.

We act to remove systemic barriers to sustainable, affordable homeownership through advocacy and equity by providing education on housing issues and inequities for public policy makers and eliminating systemic inequities in our policies and practices. We empower our homeowners through education.

We bring people together, leveraging our differences to achieve our mission in our workplaces, building sites, stores, and in our homes.

We build communities where everyone feels a sense of belonging.  Our support does not stop when a homeowner receives their keys.

We provide hope by eliminating disparities in home ownership.

Salary : $33 - $46