What are the responsibilities and job description for the At Home Liaison position at Hackensack Meridian Health?
Job Summary
We are seeking a dedicated individual to join our team as a Hospital Liaison. As a key member of our multidisciplinary clinical and support teams, you will play a vital role in providing high-quality care to patients in their homes.
This is an exciting opportunity to work with a leading healthcare organization that prioritizes connection and collaboration. Our employees are valued team members who receive comprehensive benefits, generous paid time off, and opportunities for growth and development.
Responsibilities:
- Represent the organization and perform initial introductions to all service lines and products.
- Gather patient information from charts and computer systems and send it to Central Intake for data entry.
- Deliver durable medical equipment (DME) and instruct patients/families in its use.
- Assist in the face-to-face process by obtaining and sending documents.
Qualifications:
- High School diploma or equivalent.
- Minimum one year of customer service experience.
- Proficient in Microsoft Office Suite.
- Strong customer service skills.
