What are the responsibilities and job description for the Practice Manager - Endo and Family Medicine- Physician Practice position at Hackensack Meridian Health?
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Practice Manager coordinates the daily operations of the Primary Care Office and works in collaboration with the Administrative Director, the Northern Regional Director, and the physicians and leadership to organize, and direct all operational components of the Primary Care Practice.
This is a fast paced Endo and Family Medicine practice
This is overseeing 20 staff members (including providers) /4-6 doctors
Responsibilities
A day in the life of a Practice Manager at Hackensack Meridian Health includes:
- Manages daily operations of the Primary Care Practice.
- Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary, along with the director.
- Assists Director with the recruitment, supervision of certified medical assistance (CMAs) regarding adherence to policies and quality of work.
- Responsible for the revenue cycle, WQ management and financial reporting for the practice.
- Monitors patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows.
- Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.
- Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible.
- Ensures and coaches the team in delivering excellent customer service resulting in positive patient satisfaction scores for department/physician services.
- Develops and enforces team member work assignments and maintains masterwork schedules.
- Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day.
- Adheres to the standards identified in the Medical Center's Organizational & Managerial Competencies.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Associate degree preferred.
- Minimum of 5 years of experience in Operation in Professional Practice.
- Ability to foster teamwork with decision-making skills.
- Proficient at oral and written communication skills
- Problem-solving and situational analysis skills.
- Conceptual thinking skills
Education, Knowledge, Skills and Abilities Preferred:
- Management experience preferred.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Meridian Health is committed to the principles of equal employment opportunity and affirmative action and will not discriminate in the recruitment or employment practices on the basis of race, color, creed, national origin, ancestry, marital status, gender, age, religion, sexual orientation, gender identity/expression, disability, veteran status and any other category protected by federal or state law.
