What are the responsibilities and job description for the Supervisor, Access Services - Admission Services position at HACKENSACK UNIVERSITY MED CNTR?
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Supervisor of Access Services for Hackensack University Medical Center (HUMC) Admission Services, under the general direction of the Director of Admission Services Center/Access Services, supervises daily registration, authorization/pre-certification, insurance verification & benefit coverage, out-of-pocket calculation, upfront cash collection functions of their assigned operational areas booked OR Procedures for elective admissions, Same Day Surgery and other outpatient procedures); schedule Pre-Admission Testing appointments; Register Emergency Room Admissions and Emergency Treat and Release Patients. Follow revenue cycle procedures and practices to maximize revenue potential.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree.
- Minimum of 3 years prior experience in hospital patient financial services operations.
- Advanced knowledge of the health insurance industry, managed care issues, revenue cycle, and hospital IT systems.
- Advanced knowledge of various patient accounting platforms, including those offered by EPIC.
- Knowledge of medical terminology.
- Excellent written and verbal communications skills.
- Ability to multitask.
- Customer service oriented.
- Detail-oriented with attention to detail.
- Proficiency with Google and/or Microsoft applications.
- Excellent analytical and interpersonal skills.
Education, Knowledge, Skills and Abilities Preferred:
- Bilingual.
- Graduate degree is a plus.
Licenses and Certifications Preferred:
- Relevant professional certification.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
