What are the responsibilities and job description for the Guest Service Manager position at Haggen, Inc.?
A Day in the Life:
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other’s contributions, and support your team’s growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!
Guest Service Managers lead, develop and motivate a team of front end crew members in order to create a destination experience for our guests. You maintain a consistent presence on the Front End ensuring that service levels are maintained and that guest satisfaction and morale is high. You are responsible for hiring, scheduling, training and supervising all Front End crew members. You will actively provide friendly and efficient check-out while you assist guests with product location and sales. Additionally, you are responsible for tracking sales, managing the department’s budget and ordering supplies. You are responsible for ensuring compliance with all food safety and sanitation requirements and you actively participate with cleaning and sanitizing front end areas, tools and equipment. You will be required to obtain a food handler's permit. More job details are available in our store. We are dedicated to having a diverse and drug-free environment and are proud to be an equal opportunity employer.
Ideal Candidates will have at least 1-2 years previous Customer Service Management experience in a retail environment.
Union and Non-Union: “The pay range is $26.00 to $29.00 per hour, but no less than the local
minimum wage. Starting rates will vary based on things like location, experience, qualifications
and the terms of any applicable collective bargaining agreement. Dependent on length of
service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other’s contributions, and support your team’s growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!
Guest Service Managers lead, develop and motivate a team of front end crew members in order to create a destination experience for our guests. You maintain a consistent presence on the Front End ensuring that service levels are maintained and that guest satisfaction and morale is high. You are responsible for hiring, scheduling, training and supervising all Front End crew members. You will actively provide friendly and efficient check-out while you assist guests with product location and sales. Additionally, you are responsible for tracking sales, managing the department’s budget and ordering supplies. You are responsible for ensuring compliance with all food safety and sanitation requirements and you actively participate with cleaning and sanitizing front end areas, tools and equipment. You will be required to obtain a food handler's permit. More job details are available in our store. We are dedicated to having a diverse and drug-free environment and are proud to be an equal opportunity employer.
Ideal Candidates will have at least 1-2 years previous Customer Service Management experience in a retail environment.
Union and Non-Union: “The pay range is $26.00 to $29.00 per hour, but no less than the local
minimum wage. Starting rates will vary based on things like location, experience, qualifications
and the terms of any applicable collective bargaining agreement. Dependent on length of
service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).
Salary : $26 - $29
