What are the responsibilities and job description for the Tool Repair/ Counter Sales position at Hahn Group?
In 1978, the original company was created – then “Junction Hardware”. The store evolved and grew from there, moving with its owners until, in 2005, we moved into a new 10,000 square foot building and rebranded to Scott's Hill Hardware and Supply company. As the story continues throughout the years, our customer service and satisfaction has always been #1. With timely delivery of materials, knowledgeable customer service, and competitive pricing we service all of our customer’s residential, commercial, and Industrial needs through a traditional Mom & Pop hardware store!
Competitive Hourly Rate, Full Medical Benefits, 401K Match, and PTO Package
Tool Repair & Counter Sales Role
Responsibilities
- Maintaining a schedule of timely tool repair
- Managing the repair of several tools at the same time
- Greeting customers and helping them find the right tool for their job
- Answering the phone and helping with customer phone inquiries
- Writing up orders and processing payments
- Expediting special orders and backorders
- Assisting with the daily operations and upkeep of the business (counter, showroom, warehouse)
- Restocking the showroom when new merchandise arrives
- Resetting, cleaning, and general maintenance of the showroom displays (pricing, display tool assembly, etc.)
- Promoting The Scott's Hill Hardware brand of excellent customer service via always presenting yourself in a professional manner
Requirements
- Profound knowledge of tool and repair processes
- Ability to multitask
- Strong customer service skills
Scott's Hill Hardware is an Equal Opportunity Employer. Scott's Hill Hardware does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
