What are the responsibilities and job description for the Reservationist Manager position at Haig Point Club?
Job Description
Job Description
Join Our Team as a Reservations Manager!
Are you a hospitality professional with a passion for creating exceptional guest experiences? Haig Point Club & Community, an exclusive private island destination, is looking for a dynamic and customer-focused Reservations Manager to lead our reservations team and ensure seamless service for our members and guests.
Why Work at Haig Point?
Imagine working in a stunning island setting where the serenity of nature defines the community. Haig Point offers a unique opportunity to be part of an exclusive community that values top-tier hospitality, unforgettable experiences, and world-class amenities, including golf, dining, and waterfront living.
What You'll Do :
- Lead and manage all reservation processes for accommodations, dining, transportation, special events, and golf tee times.
- Train and oversee a team of reservation agents to ensure outstanding service.
- Collaborate with other departments to coordinate personalized experiences for guests.
- Maintain and optimize reservation systems, track availability, and manage waitlists.
- Assist with golf pro shop reservations, sales, and inventory management.
- Analyze booking trends and develop strategies to maximize revenue and occupancy.
- Address guest inquiries, special requests, and concerns with professionalism and care.
- Stay informed on all club amenities, activities, and offerings to provide accurate information to guests.
What We're Looking For :
Perks & Benefits :
This is more than a job – it’s an opportunity to be part of something extraordinary!
Apply Today and Make Haig Point Your Career Destination!