What are the responsibilities and job description for the Salon Receptionist position at Hair District Collective Eden Prairie?
This position is responsible for the daily operations of the business. Daily operations include, but are not limited to, all responsibilities listed below. This position reports to the salon manager(s) and/or the salon owner(s).
Responsibilities
Front desk responsibilities:
- Provides first point of contact at front desk for all guests
- Greets, hangs coats, offers beverages, and checks in guests
- Alerts service providers when guests have arrived
- Answers phones, responds to inquiries, and schedules appointments
- Completes daily appointment confirmation calls/texts/emails
- Assists service providers during checkout and prebook appointments
- Processes credit card payments for services, and processes credit card and cash payments for retail purchases
Retail area/facility upkeep:
- Understands retail product lines and assists guests with retail product purchases
- Responsible for cleanliness of retail product, retail product shelving/displays, restrooms, and salon common areas
- Responsible for stocking retail shelves and backbar area
- Assists with laundry
Qualifications:
- High School diploma or seeking High School Diploma
- Experience in a similar working environment
- Strong focus on customer service
- Organizational skills
- Effective communication
- Effectively work in a team environment and to maintain effective working relationships with guest services staff, salon manager(s), salon owners(s), and service providers
- Proficient with computers
- Multi task and effectively manage job functions while under pressure
- Be reliable and dependable
- Maintain confidentiality
- Ability to occasionally lift retail boxes (up to 20 lbs)
- Ability to move within the salon to communicate with othersPreferred:
- Experience in the beauty industry
- Knowledge of commonly used concepts, practices, and procedures within the salon industry and operations
- Previous experience with Millennium Salon/Spa Software, Meevo Salon/Spa Software
- Ability to maintain a flexible work schedule
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Ability to Relocate:
- Eden Prairie, MN 55344: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16