What are the responsibilities and job description for the Salon Receptionist/Assistant position at White Diamond Salons?
Job Summary
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, retail sales experience, and the ability to manage multiple tasks efficiently while maintaining a professional demeanor.
Duties
- Greet clients warmly as they enter the salon and provide them with assistance.
- Schedule appointments and manage the salon's booking system effectively.
- Handle cash transactions accurately, including cash register operations and cash handling.
- Communicate product promotions and services to clients, enhancing their experience through effective product demos.
- Assist in retail sales by recommending products that meet client needs and preferences.
- Maintain a clean and organized reception area, ensuring it is inviting for clients.
- Answer phone calls promptly with proper phone etiquette, addressing inquiries or directing them to appropriate staff members.
- Supervise junior staff members during busy periods to ensure smooth operations.
- Collaborate with stylists and other team members to enhance overall client satisfaction.
- Wash clients hair to increase efficiency in the salon when busy.
- Enter clients into billing system and cross check for accuracy.
- Send professional emails to staff of appointments for clients.
Qualifications
- Proven experience in customer service or retail sales, preferably in a salon or beauty environment.
- Strong communication skills with the ability to engage clients effectively.
- Familiarity with retail math concepts to assist in inventory management and sales reporting.
- Experience in cash handling and operating a cash register is essential.
- Ability to sell products confidently while providing knowledgeable recommendations.
- Experience with supervising or mentoring staff is a plus.
- A positive attitude, professionalism, and a passion for the beauty industry are crucial for success in this role.
Join our team as a Salon Receptionist and contribute to creating an exceptional experience for our clients!
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 per week
Shift:
- Day shift
Ability to Relocate:
- Saint Paul, MN 55116: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15