What are the responsibilities and job description for the Head Spa Specialist position at Hair N'Abstract by Christopher?
Job Overview
We are seeking a dedicated and enthusiastic Head Spa Specialist to join our team who is also proficient in hair color, hair extensions and haircuts. The ideal candidate will possess a strong background in customer service and product sales, with a passion for providing exceptional services to our customers. This role requires effective communication skills, attention to detail, and the ability to work in a luxury salon environment. As a Specialist, you will play a key role in enhancing customer satisfaction and driving sales.
Duties
- Provide outstanding customer service by greeting customers warmly and assisting them with their inquiries.
- Engage in retail sales activities, including upselling products and services to maximize sales opportunities.
- Communicate effectively with team members and customers to foster a positive experience.
- Uphold professional phone etiquette when answering customer calls or inquiries.
Requirements
- Previous experience in Head Spa, hair color, cuts and extensions is required.
- PA state Cosmetology license required.
- Strong customer service skills with the ability to engage effectively with diverse clientele.
- Excellent communication skills, both verbal and written - follow up with clients.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A positive attitude and willingness to learn new skills are highly valued.
Join our team and contribute to creating memorable, relaxing, and quality experiences for our customers!
Job Types: Full-time, Part-time
Pay: $20.00 - $60.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
Work Location: In person
Salary : $20 - $60