Demo

Computer Technician/IT Support Specialist

Hair On Fire
Rogers, AR Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

Responsibilities

-Troubleshooting computer and systems hardware, software and printer issues.

-Setting up new computers, systems and laptops including cloning hard drives.

-Provide support for hardware, software, web-based applications and communications for all clients

-Maintain and install hardware and software and associated needs (including but not limited to PCs, laptops, printers, servers, other peripherals, and cabling).

-Assist in monitoring and updates systems on networks (including, but not limited to, firewalls, wireless, email, endpoint protection and servers), keeping down time to a minimum

-Develop and maintain current expertise in software, operating systems, network equipment, etc.

-Local travel within Northwest Arkansas will be required

Knowledge, Abilities and Skills

-Knowledge of server and network infrastructure

-Understanding of local and wide area networks

-Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct software/hardware problems

-Knowledge of common networking concepts:

-TCP/IP, DNS, DHCP, VPN, wireless networks, etc.

-Ability to support new user onboarding and preparation of necessary IT equipment

-Efficient with Windows Operating Systems, iOS and Microsoft Office

-Process work orders promptly and document issue/related information/resolution/time spent in work order system

Education/Experience:

-One to three years in computer applications or related area

-Hands on experience in all items listed under Knowledge, Abilities and Skills

-Experience with Zoho Desk helpful

-MSP experience helpful

Minimum requirements:

-Must have a reliable vehicle, a valid driver’s license and current auto insurance

-Ability to climb/stand on a ladder

-Ability to lift up to 50 lbs.

-Ability to work with minimum supervision in a fast-paced environment

-Must be willing to submit to a pre-employment background check

Pay: $22 to $30 per hour based on experience

Job Type: Full-time

Expected hours: 40 hours per week, Monday through Friday

Benefits: Available upon hire

Location: Hybrid remote but must live in Northwest Arkansas

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Rogers, AR: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $30

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