What are the responsibilities and job description for the Assistant Manager position at Hair play salon?
We are seeking a dedicated and trustworthy Assistant Manager to join our dynamic team. The ideal candidate will be responsible for overseeing hair stylists, ensuring timely arrival, and maintaining a high standard of cleanliness in the salon. Key responsibilities include:
- Supervising hair stylists and ensuring punctuality
- Maintaining a clean and organized work environment
- Ensuring exceptional customer satisfaction
- Managing inventory and ordering supplies as needed
- Handling cash transactions and managing financial operations
- Effectively handling phone calls and scheduling appointments
The successful candidate will have strong organizational skills, a keen eye for detail, and the ability to manage multiple tasks efficiently. Excellent phone communication skills and a proactive approach to supporting the team are essential. If you are passionate about delivering outstanding service and thrive in a managerial role, we encourage you to apply.
**Responsibilities:**
- Assist in managing the day-to-day operations of the store, including sales, customer service, and inventory management.
- Supervise a team of sales associates and provide coaching and feedback to help them achieve their goals.
- Conduct interviews for new hires and assist in the onboarding process.
- Analyze sales data and implement strategies to increase revenue and improve customer engagement.
- Manage cash register and ensure accurate handling of cash and credit transactions.
- Collaborate with the store manager to set goals, create schedules, and manage store inventory and supplies.
- Maintain a clean and organized store environment, adhering to safety and security protocols.
- Develop and implement visual merchandising displays to drive sales and enhance customer experience.
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
- Monitor and maintain store compliance with company policies, procedures, and regulations.
- Stay up-to-date on market trends and competitor activity to inform business decisions.
**Requirements:**
- Proven experience as a retail sales associate or in a retail management role.
- Excellent time management skills to manage multiple tasks and priorities.
- Ability to work effectively in a fast-paced environment.
- Proficiency with cash registers and point-of-sale systems.
- Experience in store management, including supervising a team of sales associates.
- Bilingual skills a plus.
- Excellent communication and interviewing skills.
- High school diploma or equivalent required; some college or an associate's degree preferred.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $16