What are the responsibilities and job description for the Call Center Representative position at HairClub?
A Day in the Life of an Appointment Coordinator Expert:
- You’ll be able to responds to incoming calls to those who have reacted to commercials or advertisements in an attempt to have them visit the center closest to them to learn more about the products and services of the firm
- Undertakes outgoing calls to potential leads in an effort to have them visit the center in their area.
- Records the critical potential client information in a database, with special reference to the zip or postal code that indicates the nearest center.
- Participates in training classes to better understand role and know what specials might be offered to the potential clients.
- Meets the required parameters in terms of the number of calls to be received or delivered during a given shift, the duration of the calls and the information gathered and dispensed.
- Understands the limitations of duties, recognizing that the incumbent does not stray too far beyond the boundaries of the role in that the Appointment Coordination Experts are not hair loss authorities.
- Performs other duties as assigned.
- Bilingual (English/ Spanish) a plus.
Receive the best benefits in the industry, including:
- Typical earnings average $43,000 annually, with top performers earning between $50,000 to $53,000 annually.
- Leads and sales appointments are provided to you from our corporate marketing platform.
- Paid vacation days, paid holidays, and personal days starting the day you are hired!
- Comprehensive health benefits (medical, dental, life insurance and more)
- A 401(k)-retirement savings plan with company match after one year!
- Tuition reimbursement after one year!
- Company-paid training when you are hired and throughout your career with HairClub.
Are you ready to make money and start a rewarding adventure? Apply now!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Salary : $50,000 - $53,000
