What are the responsibilities and job description for the Hair Salon Receptionist position at Hairmode?
Job Overview
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, a knack for sales, and the ability to manage various administrative tasks efficiently.
Duties
- Greet clients warmly and ensure they feel welcome upon arrival.
- Manage appointment scheduling, confirmations, and cancellations using our POS system.
- Handle cash register operations, including cash handling and processing payments accurately.
- Communicate effectively with clients to understand their needs and promote salon services and products.
- Maintain an organized front desk area, ensuring all supplies are stocked and the environment is clean.
- Answer phone calls with professionalism, providing information about services and assisting with inquiries.
- Assist in selling retail products to clients, utilizing strong sales techniques to enhance customer experience.
- Support salon staff by coordinating schedules and ensuring smooth operations throughout the day.
Experience
- Previous experience in a customer service role is preferred, ideally within a salon or beauty industry setting.
- Familiarity with POS systems and cash register operations is essential.
- Basic math skills for handling transactions accurately are required.
- Strong communication skills with an emphasis on phone etiquette are necessary for this position.
- Bilingual candidates are encouraged to apply as it enhances our ability to serve diverse clientele.
- A passion for beauty and wellness is a plus, along with a willingness to learn about our services and products.
Join us in creating an exceptional experience for our clients while being part of a supportive team!
Job Type: Part-time
Pay: $124.00 - $125.00 per day
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Work Location: In person
Salary : $124 - $125
