What are the responsibilities and job description for the Salon Receptionist position at HairSocial?
HairSocial is an award-winning upscale Salon located in Tysons Galleria Mall & Falls Church in Idylwood Plaza.
Visit us on Instagram: @hairsocial
Web: https://hairsocial.com
We are looking for a Receptionist to manage our front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be our Salon's first contact point. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and booking clients. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies promptly and effectively while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. A Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the salon with a smile
- Answer phone calls and make appointments. Be polite
- Check-out clients, balance cash drawer, compliment clients on their new hair
- Maintain retail shelves, keep clean, take inventory
- Direct visitors to the appropriate stylist
- Learn about haircare products
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone
Skills
- Proficiency in using a computer
- Professional attitude and appearance
- Solid verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Qualifications
- Strong communication and customer service skills
- Proficient in cash handling and retail math
- Experience with POS systems and cash registers
- Excellent organizational and time management abilities
- Ability to manage front desk operations effectively
- Basic math skills and experience in retail sales
- Familiarity with merchandising and product demonstrations
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Mc Lean, VA 22102 (Preferred)
Ability to Relocate:
- Mc Lean, VA 22102: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $16