What are the responsibilities and job description for the Front Desk Receptionist position at Hakuna Wellness Center?
Receptionist/Front Office Staff
Hakuna Wellness Center is currently searching for a Receptionist/Front Office Staff to join our fast-growing outpatient mental health company!
In this role you will ensure excellent customer service and efficient day to day operations to include:
- Provide excellent customer service.
- Check-in clients for their appointments.
- Collaborate with our clinicians to ensure smooth scheduling, and communication with clients.
- Handle any client concerns, rescheduling requests, etc.
- Submit insurance verifications.
- Keep data on day to day operational processes as requested.
- Run supply checks and order for the office.
- Ensure client satisfaction and care.
You have:
- Prior customer service experience, healthcare industry preferred.
- Knowledge of electronic medical records, Microsoft software, and Google workspace is a must.
- High school degree required.
This is an administrative position in a growing company. We are looking for someone who is a great problem solver, proactive and driven! Apply today, join our team!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Front office/Receptionist: 1 year (Preferred)
Work Location: In person
Salary : $15