Account Executive

GREAT LAKES EXPO SERVICES LLC

Position: ACCOUNT EXECUTIVE POSITION

Overview: Great Lakes Expo Services is seeking a highly responsible and dedicated Event Account Manager to work with our clientele in the planning and execution of their Trade & Consumer Shows. This role is pivotal in ensuring the success of their events and maintaining strong relationships with our clientele.

Qualifications:

· Proven experience in event management or a related field.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal abilities.

· Ability to work under pressure and meet tight deadlines.

Why Join Us: At Great Lakes Expo Services, we offer a dynamic and supportive work environment where your contributions make a significant impact. Join our team and be part of creating memorable experiences for our clients and their attendees.

Key Responsibilities

· Event Coordination: Lead the facilitation of all trade shows, conventions, and special events, ensuring seamless execution from start to finish.

· Client Management: Build and maintain strong relationships with clients, understanding their needs and delivering exceptional service.

· Sales and Prospecting: Identify and pursue new business opportunities to achieve sales and profitability targets.

· Team Collaboration: Work closely with internal teams to coordinate logistics, marketing, and other event-related activities.

• Prepare and maintain all records and correspondence applicable to a tradeshow or orders.
• The ability to generate legal documents, contracts and the writing orders and updates.
• Invoice orders after the completion of events and make sure they are accurate before sending them to the client.
• Review and authorize payment of invoices for equipment that Hale rents for a given show.
• Review all hotel bills.
• Calculate charges for each employee for amounts above standard telephone allotment and give them to the Accounting Department.
• Keep accurate files on all shows and orders. This includes ALLpertinent information for that show.
• Prepare purchase orders in advance of rental receipts arriving at Accounts Payable.
• Submit Exhibitor Manual Requirements for processing and proof the Exhibitor Manual before and after it is printed.
• Draft floor plans to be distributed to the Associations, Fire Marshals, Building Management, and the Operations Department.
• Frequently review accounts receivable reports and help with collection calls for your delinquent clients.

II Computer Skills

• Familiar with the operation and file management of Windows operating systems.
• Familiar with the use of Microsoft Office Suite with an emphasis on word processing & Excel.
• Know login procedures to the network.
• Understanding of Auto CAD LT 98 (on the job training available).

III Have exceptional communications skills.

• On the telephone
• With customers
• With workers, both subordinates and peers.
• With other vendors on the show site.

IV Coordinating all logistical aspects of a trade show or special event.

• Reply to professionally submitted Request for Proposals (RFP) with competitive contracts.
• Enter all events in Company Computer system (Boomer – training inhouse).
• Work with facilities / building personnel to ensure proper access and move in/out schedules are in accordance with the promoter’s schedule and contract terms/
• Coordinate move in and move out schedules with show promoters and other vendors at the show site.
• Determine and coordinate the delivery and pick up of the additional equipment from other sources: forklifts, scissors lifts, and any other rented by Hale on site.
• Work closely with the Operations manager to coordinate shipments, deliveries, and any travel vehicles necessary for the show.
• Review equipment needs with the Order and Operations Departments.
• Determine and coordinate local onsite labor requirements.
• Be able to communicate and interface with the public and on-site unions.

V Manage all aspects of a trade show or special event onsite.

• Manage all labor at the show both local and Hale labor with cost saving measures in place to maximize crews work during all shifts.
• Prepare all new and necessary paperwork correctly and efficiently:
• Prepare Daily Timesheets.
• Have employees fill out all necessary paperwork required by the state you are working in
• Submit all paperwork daily to Hale Accounting – delay of submission would result in employees not receiving their paychecks.
• Determine tasks to be accomplished and coordinate crews to complete tasks, as well as overseeing the entire process:
• If applicable, give a list of the tasks to be accomplished to a Senior Decorator who will coordinate the crew.
• Setup Events.
• Determine contingency plans when problems or questions arise and implement those plans.
• Missing or damaged equipment.
• Labor disputes.
• Exhibitor questions or disputes.
• Association questions or disputes.
• You are responsible for maintaining and ensuring all safety codes and rules are always enforced.
• Follow all protocols if an incident or accident should occur.
• Immediately identify the issue.
• Involve the facility / house security / medical staff immediately.
• Document and photograph all issues.
• Fill out all paperwork properly – obtain any paperwork prepared by facility management.
• Keep accurate show notes.
• Keep accurate time sheets for P&L reports post event.
• Collect all expense receipts for a show.
• Oversee and coordinate the move in, move out of the show, and make sure it goes slowly.
• Inform Association Management of the progress of the show and general aspects.
• Coordinate exhibitor outbound shipping with various shippers.
• Coordinate with the Operations Department on the inbound and outbound of the equipment.

VI Have an overall understanding of the company operation and trade show business.

• Know equipment and how it is used.
• Understand the entire ordering process.
• Understand the basic operation of all office machinery.
• Manage other duties and special projects, as needed.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• 8 hour shift
• Overtime
• Weekends as needed

Supplemental Pay:

• Performance bonus

Work Location: In person

Salary : $19 - $24