What are the responsibilities and job description for the Administrative Assistant position at Hale Trailer?
Administrative Assistant
Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Jessup, PA branch location. In this position we are looking for a motivated individual to assist in our trailer rental department. This is a great career opportunity if you enjoy a dynamic, fast paced work environment.
Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work / life balance, and who offers a competitive salary, excellent medical, vision & dental benefits, paid vacation, and a matching 401k plan.
Responsibilities Include :
- Answer incoming phone calls, along with greeting walk-in customers and directing them to the proper department.
- Collections specialist, collect outstanding past dues, follow-up with calls, e-mails and direct customer correspondence
- Provide assistance with credit card and ACH transactions
- Strong communication with customers regarding payments and billing
- Bill and credit customer accounts when required
- Filing documents accordingly
- Update and maintain various Excel spreadsheets
- Make outgoing calls to customers and vendors when needed
- Interface with the Rental Team, as well as other departments and branch locations as needed
- Perform other tasks as assigned by management
Requirements :
