Permit Specialist

JOB SUMMARY:

Provides assistance to the public regarding requirements for application submittal and submitting fees. Answers general questions regarding necessity of a permit and minimum submittal and issuance requirements. Reviews application documents for legibility and completeness; reviews applications to ensure all required documents have been submitted, that information contained on application matches that contained on submitted documents. Routes applications for review by all applicable departments, issues certificates of completeness and occupancy, follows permit applications from submittal through issuance by acting as a liaison between the other applicable departments and the applicant. Provides timely responses to emails, telephone call, and application requests. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Assists public in completing building permit applications; performs research on the Georgia Superior Court Clerk’s Cooperative Authority (GSCCCA) website for deeds and plats, research state contractor license information on the Georgia Secretary of State’s website, to aid applicants in submitting an application. 

Performs research on the International Code Council 

Answers public inquiries related to building permits and inspections; research inquiries, and open record requests; research and records citizen complaints and forwards to appropriate department.

Maintains building permit files. 

Invoices applications, receives fees for applications and inspections, maintains the revenue reports for the department including deposit preparation and revenue reconciliation. 

Communicates with field inspectors via email and cell phone.

Notifies utility companies of utility connections, or disconnections, associated with inspections and permits. 

Reviews permit records for completion prior to preparing Certificates of Occupancy or Completion, and issues them once all required approvals and documents are received. 

Regular and predictable attendance is required.

Performs other related duties as required.

MATERIALS AND EQUIPMENT USED:

Computer

Telephone

Microsoft Office 365, including TEAMS, EXCEL, and WORD

Database Software

Calculator

Copier/Printer/ Scanner

Code Books 

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

High School diploma or G.E.D. 

Licenses and Certifications:

Required to obtain International Code Council (ICC) Permit Tech Certification within 6 months of hire. 

Required to obtain International Code Council (ICC) Zoning Inspector Certification within 1 year of hire.

Required to pass International Code Council (ICC) Legal Aspects of Code Enforcement exam within 6 months of hire. 

Knowledge, Skills, and Abilities:

Knowledge of modern office methods, procedures, equipment, business letter writing, and standard clerical techniques.

Ability to enter and retrieve data from the computer.

Ability to read maps and aerial photos.

Ability to deal courteously and diplomatically with the public.

Ability to understand and carry out oral and written instructions.

Ability to communicate clearly and effectively, both orally and in writing.

ADA Minimum Qualifications:

Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.

Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.

Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours. 

Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Environmental Factors: Essential functions of this position continuously require the ability to either work with others or work alone. 

This class specification should not be interpreted as all inclusive.   It is intended to identify the major respon­sibilities and requirements of this job.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica­tion.