Resident Care Assistant - Per Diem Susan Bailis Assisted Living

 Job Title: Resident Care Assistant

 Location: Susan Bailis Assisted Living Boston, MA 

 Hours: Per Diem

Job Summary:

The per-diem RCA performs the resident services tasks as assigned by the Resident Care Director. Our services are a prime focus for our Resident Care Department. This position provides service and care to each resident in a timely efficient manner. Maintain high resident and family satisfaction, meet high expectations, and ensure that HallKeen Assisted Living services are implemented in a service/customer focused manner. Must work at least twice a month.

Free parking available!

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Provide activities of daily living assistance to the residents as directed from each Resident’s Service Plan.
• Provides medication reminders according to state regulations. (NOT TO ADMINISTER)
• Understand and comply with all Resident Rights.
• Work well with seniors showing understanding and patience.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• Inform supervisor of changes in a resident’s condition and needs. Document these observations thoroughly and communicates any changes to other staff. 
• Provides personal services for residents in a professional and efficient manner.
• Assist relatives, visitor and guests as needed.
• Maintain a positive and professional environment and project a calm and competent image.
• Adhere to all OSHA regulations and safety procedures when bending, lifting, and using equipment.
• Maintain assisted living area to be clean and odor free.
• Respond to resident needs and requests. 
• Promote a positive work environment that emphasizes teamwork.
• Ability to be flexible.
• Immediately report any personal accident or work-related injury.
• Ensure efficient use of company supplies, materials, tools, and resources.
• Demonstrate attention to detail and possess an acute sense of responsibility.
• Demonstrate an ability to relate to and perform job functions for the elderly in a positive and efficient manner.
• Demonstrate a consistent ability to coordinate multiple tasks. Has a positive attitude and work well under pressure. 
• Maintain high level of confidentiality regarding residents, staff, and community.
• Work assigned hours on a daily/weekly basis. Observes regular, punctual attendance.
• Be available for on-call emergency situations.
• Take steps to minimize energy usage on a consistent basis.
• Special projects/assignments as delegated by Resident Care Director.
• Responsibilities may occasionally include housekeeping and dining room duties.
• May perform other duties as assigned.
• Demonstrates flexibility and willingness to help other staff whenever necessary.

Minimum Qualifications:

• Must have current certification within the state as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program and can provide proof of same.
• High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
• Must successfully complete Self -Administered Medication Management Training and yearly retrainings.
• Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Able to work various schedules and shifts as needed.

Required Behavior:

• Appearance is neat, clean, and according to dress code.
• Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
• Able to clearly present information through the spoken word; read and interpret complex information; talk with residents, family members and customers; listen well.
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Able to work cooperatively with a group of people to achieve goals and objectives.
• Able to be tactful; maintain confidences and foster an ethical work environment. Give proper credit to others and handle all situations honestly.
• Able to keep an open mind and change opinions on the basis of new information; performs a variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.