What are the responsibilities and job description for the Service Operations Director position at Halocarbon?
Halocarbon is a world leading producer of specialty fluorochemicals with a rich history dating back to the 1950s. We are one of the world's foremost experts in fluorochemistry, and we understand its potential application to everyday life. At Halocarbon, we partner with our clients to create breakthroughs in engineered fluids, electronic solutions, and life sciences.
We are seeking an experienced Customer Service Manager to join our Peachtree Corners, GA facility. As a key member of our Supply Chain organization, you will be responsible for providing leadership to the Customer Service team and driving success in our business.
The ideal candidate will have 5 years of management experience and international order processing experience. A background or experience working for a manufacturing company is a plus. You will be responsible for establishing and tracking key metrics for customer service performance, providing on-going support to the growth of E-Commerce, and engaging with the online customer through Chat Box and other online support tools.
