What are the responsibilities and job description for the Satellite and Smart Home Technician/Installer position at Haloprime, Inc?
At Haloprime Inc, we install DISH Network service in residential homes. We invest in our Technicians, providing online and on-the-job training. Our Technicians are responsible for multiple customer visits daily which would include completing site surveys, installing satellite equipment, ensuring a quality broadband internet connection and educating our customers on the award-winning DISH Satellite services. We compensate for a high-quality installation and exceptional customer service/education.
What’s in it for you?
- Opportunities to up-sell Smart Home products and make additional income on every install.
- Industry competitive pay
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- The ability to earn additional incentive pay based on quality metrics.
- Independent working schedule
- Piece rate
Satellite TV Installers/Technician Primary Responsibilities:
- Conduct site surveys - determine the best location and positioning of the satellite equipment and be able to communicate the options with the customer.
- Installing service - Installing mounts, satellite dishes and receivers while ensuring connectivity
- Customer Education – Assist/educate customers with their DISH equipment, and the basics of using their new technology.
- Up-selling Dish Smart Home Services - Successful technicians offer our customers additional services and products while earning additional income on every install.
Skills - Experience and Requirements
A successful Installer/Technician will have the following:
- Excellent written and verbal communication skills.
- Basic computer skills
- Strong customer service skills
- Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates.
- Willingness to work flexible schedules including weekends, holidays and evenings.
- Must possess a valid driver's license in the State you are seeking employment, with an exceptional driving record and access to a white installation vehicle, that meets DISH’s minimum standards.
- Cable/satellite industry experience is a plus but not required
Contact Haloprime at 801-226-3737
Salary : $1,500 - $2,000
