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Eligibility Technician (PRC Eligibility Technician)

Hamilton County, Ohio
Cincinnati, OH Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Eligibility Technician (PRC Eligibility Technician) (4154-12)

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

Highly Competitive Employee Benefits Package and Generous Paid Time Off

11 Paid Holidays, Immediately Begin Accruing Paid Vacation, Earned Personal Days, and Paid Parental Leave.

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.

Highly Competitive and Comprehensive Benefits Package : Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

Deadline to Apply : March 11, 2025

Work Location : OhioMeansJobs 1916 Central Parkway; Cincinnati, OH 45214

Work Hours : 80 Hours Bi-Weekly

Hourly Salary : $20.60

NOTE : Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document : Inventory of Criminal Offenses Ruling Out Consideration for Hire. Convictions from this list may disqualify a candidate for employment with HCJFS.

Requirements (Education, Experience, Licensure, Certification) :

  • An associate degree or the equivalent of an associate degree (at least 94 quarter credit hours or the equivalent in semester / trimester hours) with at least one 3-hour course in each of the following : interviewing, office / information technology, basic mathematics, public relations, communications and 9 credit hours in English which must include basic grammar, writing skills and composition; or 2 years' experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; or equivalent.
  • All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills.

POSITIONS SUPERVISED : None

KNOWLEDGE, SKILLS AND ABILITIES : (

  • Indicates developed after employment)
  • Knowledge of : budgeting, human relations, office practices and procedures; agency policies and procedures

  • interviewing, community services.
  • Ability to : carry out detailed but basic written and oral instructions; deal with problems involving several variables in a familiar context; apply principles to solve practical everyday problems; define problems, collect data, establish facts and draw valid conclusions, add, subtract, multiply and divide whole numbers; comprehend short sentences with basic, concrete vocabulary; maintain accurate records; gather, collate and classify information about data, people, or things, answer routine telephone inquiries from public; ability to operate within a teamwork approach to achieve unit goals.

    Skill in : agency networked personal computer software and program operating systems.

    LICENSURE AND CERTIFICATION REQUIREMENTS : None

    Job Duties (Summary) :

  • Interviews applicants / recipients to determine their eligibility for public assistance, including, but not limited to, Ohio Works First, Medicaid, nursing home, supplemental and emergency assistance, foster care, food, medical and financial assistance, through office, telephone or home visits; computes budgets; verifies all documentation submitted to support request for assistance in accordance with public assistance guidelines; approves or denies applications; explains to recipients their rights, income maintenance procedures and other available welfare services; refers applicants and recipients to other welfare units, community and / or government agencies when appropriate (i.e., child care, work activity programs, social services, Bureau of Employment Services, Social Security, etc); collects comprehensive and complete data and enters such into applicable state and local systems; processes changes to cases that occur in between interviews, including, but not limited to initiating sanctions, reviewing new hire, matches, adding individuals to case, process mail, etc. The employee may draw upon WIOA, TANF, CARES, FAET, or any other federal funding stream to perform these functions.
  • Receives and investigates complaints concerning lost, stolen or undelivered assistance checks; prepares and maintains case records regarding applicant / recipient eligibility status for assistance programs to include address changes; household composition, assistance needs, resources and income and other necessary entries; prepares notification letters informing recipients of suspension, reduction or termination of assistance; prepares and refers form to investigation unit to report cases of suspected fraud or over-issuance; processes OBWP alerts; assists applicants and recipients in completing assistance or hearing appeal forms; appears with client in hearings or prepares summaries and appears in hearings upon request; processes corrections in cases identified by quality control; answers routine inquiries either by telephone or correspondence; trouble shoots and / or resolves data systems inconsistencies; completes special data assignments.
  • Performs other related duties as assigned.
  • Attends necessary training as required.
  • BACKGROUND CHECKS REQUIRED :

    Background checks consistent with requirements in OAC 5101 : 2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems :

  • SACWIS
  • State Child / Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years,
  • Ohio Bureau of Criminal Identification Investigation (BCI)
  • National Sex Offender Registry Search
  • Salary : $21

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