What are the responsibilities and job description for the Store Manager position at Hammer Made?

Job Description

Description :

At Hammer Made , we’re not just selling clothes—we’re elevating wardrobes and confidence through our distinctive, limited-run men’s shirts, apparel, and accessories. As we open the doors to our newest location, we’re seeking dynamic individuals with retail experience and a passion for fashion to become the face of our brand. If you love helping customers look and feel their best, let’s connect! Check out our website at www.hammermade.com.

Why Hammer Made?

Be a part of a fast-growing, high-energy brand redefining men’s fashion.

Work with exclusive, luxury-quality products that customers can’t find anywhere else.

Enjoy a workplace where your ideas and enthusiasm make an impact.

Description

Hammer Made is looking for a full time Retail Store Manager to oversee the daily operations of our upcoming new store in San Antonio, TX (opening in January 2025).

Job Summary : The Store Manager is responsible for all aspects of the store operation including staffing and creating and implementing sales driving strategies to meet monthly sales goals. Store Managers embody the Hammer Made brand, live out the mission and values, and coach and develop their team to produce results and give an exceptional sales floor experience.

Essential Job Duties

Leadership

Create and ensure a cohesive work environment that inspires engagement
Confidently train, coach and develop team members using Hammer Made training tools and resources
Be able to adapt to a Hammer Made selling culture
Manage and motivate staff to achieve maximum performance
Effectively delegate tasks to team members
Lead the store team to deliver exceptional customer service
Network within your market and keep corporate partners in the loop of local trends
Ability to take on more responsibilities from your market managers
Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Achieve and maintain staffing level goals

Attract, hire and retain a diverse team of top talent

Schedule associates to maintain adequate floor coverage while maximizing traffic patterns and maintaining payroll budgets

Ensure staffing levels reflect seasonal and traffic trends

Achieve Sales Results / Create Strategies to Drive Sales

Responsible for store sales performance and metrics

Demonstrate sales leadership for staff by playing an active role on the selling floor

Evaluate and coach Associate performance regularly with measurables

Analyze available sales reports and data with clear metrics to develop strategies / goals to evaluate team performance

Achieve the monthly minimum personal sales goal

Develop events / incentives that will grow customer base and build the Hammer Made brand

Manage creation and implementation of clientele process

Actively participates in monthly all-staff meetings

Maintain Store Operations Excellence

Govern and manage the day to day operations of the store to ensure effective, proper and efficient process execution

Control inventory levels and provide feedback to corporate partners of trends

Empower Assistant Manager to manage visual operations and provide guidance

Accurately track store budgets and manage ordering procedures

Analyze sales and expense reports

Manage transactions and cash for accuracy. Ensure deposits are processed in accordance with cash management expectations

Delegate tasks to key employees

Complete daily store log

Uphold visual merchandising initiatives. Execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.

Maintain company brand standards of a neat, clean and organized sales floor, cash wrap and fitting room

Collaborate effectively with other store locations and outside business partners

Support, promote and assume responsibility for loss prevention in all areas of risk management

Benefits offered

Medical, Dental and Vision Insurance

Supplemental Insurance, LTD, STD, Life Insurance

Generous clothing discount & clothing allowance

15 days PTO

Requirements : Competencies

1. Proven experience as a retail manager.

2. Interest and knowledge in fashion and the men’s apparel industry.

3. Knowledge of retail management best practices

4. Excellent selling skills

5. Outstanding communication and interpersonal abilities

6. Excellent organization and leadership skills

7. Have a growth and development mindset with strong business acumen

8. Flexibility; ability to adapt to changing priorities quickly

9. Excellent knowledge of retail point of sale systems

10. Proficient in G-Suite, and Multi-channel POS systems

Education and Experience Requirements

Bachelor’s degree in a business / sales related field or equivalent business experience

3-5 years of sales management- retail apparel industry preferred

Proficiency in Microsoft Office or Google Office Suite

Proven ability to recruit / retain staff and motivate the sales force to drive results by fostering teamwork, empowerment and collaboration.

Supervisory Responsibilities : This position has responsibility for all store staff including the Assistant Store Manager (ASM), and full and part-time sales associates.

Work Environment This job operates in a retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical requirements include : standing and being mobile on the sales floor for extended periods of time, walking, stooping, and occasionally lifting up to 50 lbs.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Ability to work in the store alone.

Position Type / Expected Hours of Work : This is a full-time position with hours scheduled at variable times and days each week to meet business needs. Must be flexible with scheduling and available to work retail hours, which will include day, evening, weekends and / or holidays.

Travel : Possible travel to Headquarters office in MN for training

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