What are the responsibilities and job description for the Front Desk position at Hampton by Hilton?
The Front Desk Associate creates a memorable experience for our hotel guests by offering them a warm welcome, providing helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. At the front desk we are checking guests in and out, verifying methods of payment, responding to guests requests, providing hotel and local information to guests, serving food and drinks to guests as well as other items and tasks that will enhance the guest experience.
Qualifications-
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM/PM shifts, weekends and holidays
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced position with guest interaction
- Must be able to multi-task
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
- Stand and walk for up to 8 hours
- Must possess basic computer skills, i.e. Word, Excel, etc.
Job Types: Full-time, Part-time
Pay: From $14.42 per hour
Expected hours: No less than 20 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends only
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Pueblo, CO 81008 (Required)
Ability to Relocate:
- Pueblo, CO 81008: Relocate before starting work (Required)
Work Location: In person
Salary : $14
