What are the responsibilities and job description for the Night Auditor position at Hampton by Hilton?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at a leading hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during overnight hours. This position involves balancing financial transactions, providing exceptional customer service, and maintaining the security of the hotel. The ideal candidate will possess strong communication skills and a background in hospitality management.
Duties
- Perform night audit functions, including balancing daily transactions and preparing financial reports.
- Manage front desk operations during overnight shifts, ensuring guest satisfaction and addressing any inquiries or concerns.
- Utilize phone systems effectively to handle guest calls and reservations with professionalism and courtesy.
- Maintain accurate records of all transactions and ensure compliance with hotel policies.
- Assist guests with check-ins and check-outs, providing information about hotel services and amenities.
- Monitor security systems and ensure the safety of guests and hotel property throughout the night.
- Collaborate with housekeeping and maintenance teams to address any issues that may arise during the night.
Experience
- Previous experience in night auditing or similar roles within the hospitality industry is preferred.
- Familiarity with hotel management software and front desk operations is essential.
- Strong phone etiquette skills, with the ability to communicate clearly and effectively with guests.
- Multilingual or bilingual abilities are a plus, enhancing communication with diverse clientele.
- A background in hospitality management or related fields is advantageous.
- Demonstrated ability to work independently while managing multiple tasks efficiently.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during overnight hours.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Albany, NY 12205 (Required)
Ability to Relocate:
- Albany, NY 12205: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17
