Multi-Unit Cafe Manager

Step Into Leadership as a Multi-Unit Supervisor at Hampton Coffee Company! Are you ready to make a meaningful impact while growing your career? As a Multi-Unit Supervisor, you'll work closely with the Operations Manager to oversee the performance and success of multiple store locations. Your leadership will be instrumental in cultivating a thriving company culture, achieving sales goals, and ensuring an exceptional customer experience at every store. If this sounds like you, please keep reading!

Responsibilities

· Lead and mentor Store Managers and staff to build a motivated and collaborative team.

· Oversee daily store operations and ensure compliance with company policies and health regulations.

· Drive sales growth through performance monitoring, strategy implementation, and staff development.

· Ensure exceptional customer experiences and address Guest feedback professionally.

· Manage inventory, control waste, and maintain product quality and cleanliness.

· Analyze performance reports, prepare action plans, and report to senior management.

· Provide hands-on leadership and support to Store Managers and teams.

· Foster open communication with the Operations Manager and store teams to ensure alignment on goals and processes.

· Monitor performance, deliver feedback, and offer coaching to drive results.

· Train Managers and staff to maintain the highest levels of service and operational excellence.

· Assist in managing budgets and controlling costs across locations.

· Adapt to changing business needs and provide support during peak times.

· Ensure compliance with all health and safety regulations.

Knowledge & Experience

· 2 years’ experience managing multiple locations (retail, hospitality, or food service).

· Strong communication, problem-solving, and organizational skills.

· Ability to multitask and prioritize in a fast-paced environment.

· Familiarity with performance tracking and reporting tools.

· Adaptability to changing business needs.

Requirements

· Strong leadership abilities who thrive in a dynamic, multi-unit management role.

· Excellent organizational and time management skills to manage responsibilities across locations.

· A passion for hospitality and a commitment to delivering outstanding Guest experiences.

· A proactive problem-solver who values collaboration and innovation.

· Availability to work between locations from Center Moriches to Montauk (company car optional or negotiable)

What We Offer

We provide competitive compensation based on experience. This is your chance to make an impact in a professional and exciting community setting.

Ready to bring your expertise to our team? Apply today by submitting your resume.

About Us

Opening in 1994, our local family-owned company had its start at our Water Mill location more than thirty years ago. Today, we are Long Island’s largest independent coffee roaster & retailer with our local chain of community-centered cafés on the East End of Long Island. We take pride in the quality and consistency of our top-notch coffee and housemade food, and our fast, friendly, and personalized service.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift

Work Location: In person

Salary : $80,000 - $110,000