What are the responsibilities and job description for the Sales/Event Coordinator position at Hampton Inn and Suites Uptown University?
Job Summary
A Sales & Events Coordinator with Hampton Inn & Suites by Hilton is responsible for coordinating events at the hotel by: taking phone calls for incoming sales inquiries, responding to RFPs online, booking group blocks, creating group reservations, creating contracts, e-mailing with clients and providing support to the General Manager in their continuing efforts to deliver outstanding service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greeting and assisting guests and responding to requests in a timely, friendly and efficient manner
- Performing word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
- Meeting with potential clients and giving tours of guest rooms and/or meeting rooms
- Answering telephones
- Responding to all RFPs (Request For Proposal) in a timely manner
- Creating contracts
- Entering group blocks into R&I, PEP, and Delphi
- Performing other general office duties and assisting with special projects, as needed
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
- Living the Values
- Quality
- Productivity
- Dependability
- Customer Focus
- Teamwork
- Adaptability
Previous hotel front desk experience is preferred but not required. We are willing to train the right candidate with the right personality that will fit in with our team. We are looking for someone with customer service and/or sales experience and someone that has Hamptonality.
Pay is negotiable and will be based on experience.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $17
