What are the responsibilities and job description for the Assistant General Manager position at Hampton Inn Atmore?
Overview
We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team in the hospitality industry. The ideal candidate will have a strong background in hotel management, with a passion for delivering exceptional customer service. This role requires effective leadership skills, the ability to train and develop staff, and a comprehensive understanding of hotel operations.
Duties
- Assist the General Manager in overseeing daily operations of the hotel property to ensure smooth functioning.
- Supervise and train staff, fostering a positive work environment and promoting professional development.
- Coordinate interviews for new employees and enforce disciplinary actions to ensure proper hotel operations and dress code.
- Manage inventory and supplies, ensuring compliance with brand standards and safety regulations.
- Implement operational policies and procedures to enhance efficiency and customer satisfaction.
- Handle customer inquiries and complaints and billing errors promptly and professionally, ensuring a high level of service.
- Collaborate with other operational departments to address issues and ensure quality and presentation.
- Coordinate the scheduling for employees and external vendors.
- Utilize PEP property management system for managing reservations, payments, and reporting.
Qualifications
- Proven experience in a supervisory role within the hospitality industry.
- Strong knowledge of hotel management principles and practices.
- Familiarity with PEP or similar property management system is preferred.
- Excellent training development skills to enhance team performance.
- Ability to work effectively under pressure while maintaining attention to detail.
- Strong communication and interpersonal skills for effective team collaboration.
- Experience handling employee scheduling.
- Commitment to maintaining high standards of organization and safety practices.
Join our team as an Assistant General Manager where you can make a significant impact on our operations while growing your career in the hospitality industry!
Job Type: Full-time
Pay: $37,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $37,000 - $42,000
