What are the responsibilities and job description for the Guest Service Representative 3pm to 11pm position at Hampton Inn by Hilton?
We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee.
Who we are:
We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.
What you will be doing:
- Promoting the company’s 100% Satisfaction Guarantee.
- Providing information to guests about the local area, hotel services and amenities.
- Handling guest check-in and check-out in an accurate and efficient manner.
- Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
What We Offer:
- Competitive Wages
- Paid Vacation
- Hotel Discount Program
- Career Growth Opportunities
- Safe and Healthy Work Environment
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Night shift
- On call
- Weekends as needed
Work Location: In person
Salary : $14 - $16
