What are the responsibilities and job description for the Night Audit Front Desk Associate Full Time position at Hampton Inn Exton by Hilton?
The Hampton Inn Exton is currently taking applications for an experienced FT Front Desk Night Audit Associate. Ideal candidates can work weekends as needed. This is great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!
We’re looking for a Guest Services Associate to assist guests with their requests, check in and departures. Guest Services responsibilities include checking in guests, handling their requests and taking reservations and sending them welcome messages. Ultimately, you will provide excellent customer service to guests and keep the front desk and operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts with report running
Skills
- Proven experience as a Guest Services Associate or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Good problem-solving skills
- Strong customer service skills
- Strong written and verbal communication skills
- Availability to work overnight
Job Type: Full Time
Hilton Employee Discount Program
Schedule:
- 8 hour shift
- Holidays
- Evenings
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience required: 1 year Location: One location
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person