What are the responsibilities and job description for the Front Desk Receptionist position at Hampton Inn Kalamazoo/Oshtemo?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls with excellent phone etiquette and direct them to the appropriate personnel.
- Manage appointment scheduling and calendar management for staff members.
- Perform data entry tasks accurately and efficiently.
- Maintain a clean and organized front desk area.
- Assist with administrative duties as needed, including filing, faxing, and photocopying documents.
- Provide support as a personal assistant to management when required.
- Handle customer inquiries and resolve issues promptly to ensure client satisfaction.
- Support dental reception tasks if applicable, including patient check-in/check-out processes.
Skills
- Strong administrative skills with proficiency in office software applications.
- Excellent organizational abilities to manage multiple tasks effectively.
- Previous experience as a dental receptionist is a plus but not required.
- Exceptional customer service skills with the ability to communicate clearly and professionally.
- Accurate data entry skills with attention to detail.
- Experience in calendar management to coordinate appointments efficiently.
- Bilingual abilities are highly desirable to assist a diverse clientele.
- Knowledge of office procedures and equipment is beneficial.
Join our team as a Front Desk Receptionist and become an integral part of our organization, ensuring that every visitor feels welcomed and valued while supporting our operational needs effectively.
Job Type: Full-time
Pay: $13.25 - $15.56 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13 - $16