What are the responsibilities and job description for the Night Auditor position at Hampton Inn Nashville Century Place?
Job Summary
Join an Award-winning team in beautiful Pleasant View TN!
Hours are 11PM-7AM 5 days a week.
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night shift. This position involves performing front desk duties, managing guest relations, and conducting nightly financial audits. The ideal candidate will possess strong hospitality management skills and have a passion for providing exceptional guest services.
Duties
- Perform nightly audits of financial transactions to ensure accuracy and compliance with company policies.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.
- Address guest inquiries and concerns promptly and professionally, ensuring a high level of guest satisfaction.
- Utilize phone systems effectively to communicate with guests and staff.
- Maintain accurate records of room availability and reservations.
- Prepare daily reports summarizing hotel operations, occupancy rates, and revenue.
- Collaborate with other departments to ensure seamless service delivery throughout the hotel.
- Uphold the highest standards of hospitality in all interactions with guests.
Qualifications
- Previous experience in hospitality management or hotel management preferred.
- Strong phone etiquette and communication skills are essential.
- Bilingual candidates are highly encouraged to apply to enhance guest relations.
- Familiarity with front desk operations and guest services in a resort or hotel setting is a plus.
- Ability to work independently during night shifts while maintaining attention to detail.
- Proficient in using phone systems and basic computer applications related to hotel management.
- Excellent problem-solving skills with a focus on guest satisfaction.
Join our dedicated team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
Ability to Commute:
- Pleasant View, TN 37146 (Required)
Work Location: In person
Salary : $14 - $15