What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area?
Job description
Hampton Inn by Hilton - Arroyo Grande is looking for a motivated front desk individual to work at our front desk. Applicants should have a positive attitude, be friendly, reliable, self-sufficient and enjoy connecting with people from all over the world. Hospitality/Customer Service experience is preferred but will train the right candidate.
*Looking for someone that is flexible with schedule and available to work Morning, Evenings, Weekends and some holidays if needed.
This is an entry-level part-time position that can lead into more.
Front Desk Agent
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying
Skills:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Strong problem-solving skills
- Attention to detail and accuracy
If you are a friendly and outgoing individual with a passion for providing exceptional guest service, we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Please note that this position may require working morning, evenings, weekends, and holidays.
To apply, please submit your resume along with a cover letter highlighting your relevant experience.
Job Types: Full-time, Part-time
Salary: From $17.25 per hour
Benefits:
- Employee discount
Schedule:
4
- hour
- 7.5 hour shift
- AM/PM shift
- Evening shift
- Holidays
- Weekend
Work setting:
- In-person
Ability to commute/relocate:
- Arroyo Grande, CA 93420: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Please apply with your resume or pick up an application. Thank you!
1400 W. Branch St.
Arroyo Grande Ca.93420
Salary : $17