Breakfast Attendant

Welcome to Hampton Inn & Suites Meridian, Idaho

Job Overview: Breakfast Host

Responsible for preparing breakfast, including setting up, cleaning, organizing, and clearing tables with the charge to maintain the highest standard of cleanliness and to ensure our guests have an outstanding stay. Required to keep a flexible schedule that includes days, holidays, and weekends.

At Hampton Inn & Suites Meridian hotels, we want our guests to feel rested, energized, and ready for the day ahead of them. This means we need team members who demonstrate the following service behaviors:

• Make a connection: Show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way.
• Be Helpful: Familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way.
• Be efficient: Take ownership and play your part to get things done by making things easier for guests.

Duties and Responsibilities:

Reports to: General Manager - Kitchen Manager

Preparing Breakfast:

• Ensure breakfast is prepared according to brand standards, food safety standards, and hotel best practices.
• Confirm all items are restocked throughout entire shift including food and drink items, cleaning supplies, silverware, plates, napkins, etc.
• Inspect breakfast area and equipment for damages and repairs, informing maintenance and management immediately.
• Clean tables, chairs, counters, cabinets, dishes, kitchen, and all areas in breakfast room according to brand standards.
• Completes weekly food ordering and stocking.
• Remove garbage and trash.
• Maintain current Food Service certification.
• OSHA and Safety Data Sheets.

Team Work:

• Responsible to know, understand, and fulfill the InnTrusted Mission Statement.
• Give personal attention, take personal responsibility, and use teamwork when providing guest service.
• Respond to all emergency situations in accordance with established policies and procedures.
• Responsible for maintaining hotel key security system.

Guest Loyalty:

• Create guest satisfaction by providing fast, friendly and genuine hospitality.
• Assist guests with basic knowledge of local area to facilitate guest needs such as giving directions, identifying local attractions, etc.
• Ask guests to leave on-line reviews.
• Listen with empathy, apologize sincerely, find a solution, and follow through when resolving guest issues.
• Follow the lost and found program.

Physical Requirements:

• Walking and standing required throughout the entire shift.
• Reaching, bending, carrying, and stooping throughout the entire shift.
• Lifting up to 50 pounds.
• Knowledge of cleaning chemicals and how to safely use them.
• Report safety hazards, accidents, and injuries immediately.
• Adheres to company dress code.

All Employees must be willing and able to adhere to our Employee Handbook policies and pass our pre-hire drug test.

This hotel is owned and operated by InnTrusted LLC. Our management style focuses on each employee’s growth and development. By providing tools, support, training, and educational opportunities, the employees at InnTrusted are encouraged to develop their professional goals and attain them. We experience little turn over, especially in our top management positions. Our hotel teams are continually exceeding expectations and producing award winning properties.

The InnTrusted Mission Statement:

We are guided by our relentless focus of being the industry leader in hospitality management. Our mission is two-fold: to create a culture of success and stability for our employees and their families; and to build lasting and memorable relationships with our guests, one outstanding stay at a time.

Our Core Principles:

• Confident and empowered employees who exceed guest expectations.
• Consistent and exceptional service to every individual, every day.
• Committed to our employees and to celebrate our success at every opportunity.
• Compassionate in our communities where we live and work.

This job reflects management’s assignment of essential job functions. It does not restrict management’s right to assign or reassign duties/responsibilities to this job at any time.

Signature________________________ Date________________________

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• Day shift

Experience:

• Restaurant experience: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $16 - $17