What are the responsibilities and job description for the Front Desk AM / PM position at Hampton Inn & Suites by Hilton?
Front Desk Agent (3 PM - 11 PM & 11 PM - 7 AM Shifts Available)
Flexible Schedule Required
Hampton Inn & Suites by Hilton Millington seeks a customer-focused Guest Service Representative to provide exceptional experiences for our guests.
Job Summary
Welcome and assist guests throughout their stay, manage reservations, process payments, and coordinate with housekeeping and maintenance. Offer room options, promote hotel services, and ensure smooth front desk operations.
Key Responsibilities
- Register guests, assign rooms, and accommodate special requests
- Handle reservations, check-ins, and check-outs
- Process payments and follow credit policies
- Provide information on hotel services and local attractions
- Coordinate with housekeeping and maintenance teams
- Use sales techniques to promote hotel amenities
- Follow safety, emergency, and cash-handling procedures
Join our team and be part of a hospitality-driven culture!
Job Types: Full-time, Part-time
Pay: Up to $28,800.00 per year
Schedule:
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $28,800
