What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn & Suites Foxborough?
Perks
401(k), Dental Insurance, Employee Discount, Health Insurance, Paid Time Off
We are hiring for part-time, year-round and full-time Guest Service Agents at the Hampton Inn & Suites in Foxborough, MA. This position is responsible for delivering hospitality to our guests in accordance with Hilton and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area.
Ideal candidates possess the following skillset:
- At least one year working in a customer service role
- The ability to stand for the entire duration of a shift
- Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite
- Hilton experience preferred
- Flexibility with scheduling availability, weekends required
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person