What are the responsibilities and job description for the Houseman position at Hampton Inn & Suites?
Maintains the hotel's public areas, meeting rooms, and grounds in a high level of cleanliness and organization in accordance with company and franchise standards and provides excellent customer service to the hotel guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Cleans and sanitizes assigned public areas and grounds in accordance with company and franchise policy. Assist the executive housekeeper/breakfast attendants as needed with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours.
- Collects all linen and trash on assigned floors.
- Vacuum assigned floors, mop and sweep all vending areas and stairwells.
- Assists with stripping linen in vacant rooms.
- Ensures cleaning supplies and chemicals are stored and used properly. Ensures all chemicals/cleaning product bottles are properly labeled in accordance with the chemical policy.
- Provides excellent customer service that goes above and beyond, to the hotel guests. Conducts themselves in a professional manner at all times. Observes the company's 10-4 rule. Immediately addresses guest's requests. Assists guests with belongings/luggage as needed.
- Properly attired in uniform and name tag, in accordance with franchise and company grooming and uniform policy.
- Communicates with superiors and co-workers about the status of guest requests and assigned tasks.
- Provides safety and security for the hotel and its guests. Alerts staff and guests to unsafe conditions and follows the company safety and security policies.
- Observes and partakes of the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently participate in emergency training procedures.
- Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedure. Reports all incidents and injuries to the appropriate supervisor.
- Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
- Completes any other task requested by a supervisor, including training new associates.
- All other duties as assigned.
Job Types: Part-time
Schedule:
- Weekend availability
Work Location: One location
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $15