What are the responsibilities and job description for the Case Manager, Jail Diversion position at Hampton-Newport News Community Services Board?
Case Manager - Jail Diversion
Annual Salary: $49,612
Work Schedule: Monday - Friday, 8:30 am - 5:00 pm
Join our team as a full-time Case Manager in Jail Diversion at Hampton-Newport News Community Services Board (H-NNCSB) in Hampton, VA, and make a real difference in the lives of individuals facing serious mental illness. This opportunity is ideal for professionals with degrees in Human Services, Psychology, Social Work, Sociology, or Counseling who are eager to engage in meaningful case management. You'll work in a flexible, supportive, and client-centered environment while promoting safety and wellness across our community.
This onsite position offers an annual salary of $49,612 and comes with excellent benefits. As a valued team member, you'll have access to medical, dental, and vision insurance, life insurance, a flexible spending account, paid time off, employee discounts, and participation in the Virginia Retirement System (VRS). It's a great opportunity to grow your career in a professional setting while making a real impact on people's lives.
About Us
Since 1971, Hampton-Newport News Community Services Board has provided a wide range of essential, high-quality, and community-based services to citizens on the Peninsula who are living with mental illness, developmental disabilities, and substance use disorders. Our mission is to offer person-centered care that promotes dignity, recovery, and community integration.
Your Role
As a Case Manager in our Jail Diversion program, you'll work directly with individuals who have mental health challenges, substance use issues, and developmental disabilities and are involved with the criminal justice system. Your role is critical in assessing needs, coordinating services, and facilitating recovery while reducing unnecessary incarceration.
You will conduct clinical assessments to determine the most appropriate referrals and help support successful diversion from jail when appropriate. For clients for whom diversion is not suitable, you'll play a key role in providing jail-based treatment services, including mental health education, counseling, goal setting, budgeting, and employment readiness. Once a client is released, you'll assist with follow-up care to ensure continued treatment and compliance with court mandates.
You'll collaborate closely with community partners, including the courts, public safety officials, and other service providers, to support reentry and recovery for each individual you serve. You'll also manage a small caseload, participate in clinical consultations, and document progress in accordance with agency policies and procedures.
What We're Looking For
To succeed in this role, you'll need a strong foundation in human services and a deep understanding of the complex needs of individuals with serious and persistent mental illness and co-occurring disorders. Familiarity with the criminal justice system is essential, as is the ability to build trusting relationships with clients, families, and partner agencies.
A thorough knowledge of the principles of social casework and the ability to apply supportive counseling techniques is critical. You should understand the behavioral characteristics and symptoms associated with various mental health and developmental conditions, as well as the challenges related to substance use. Knowledge of human development, the impact of trauma, and issues related to HIV/AIDS is also valuable.
Strong communication and organizational skills are essential. You must be able to evaluate client behavior, maintain accurate records, and prepare reports that document treatment progress and service coordination efforts. You'll also need to be familiar with confidentiality laws, including HIPAA and 42 CFR Part 2, and understand the services available through federal, state, and local programs.
Minimum Requirements
Applicants must hold a bachelor's degree in Human Services, Psychology, Social Work, Sociology, or Counseling and have at least one year of experience in case management. A valid driver's license is also required.
Join Us
If you're ready to apply your skills in a meaningful way and want to be part of a dedicated team that values compassion, collaboration, and integrity, we encourage you to apply. This is your chance to make a difference-one case at a time.
Apply now using our online application!
The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.
Salary : $49,612
