Supervisor, Recovery and Collections

Job Title: Supervisor, Recovery and Collections

Annual Salary: $55,999

Schedule: M - F, 8:30 am-5:00 pm

Join the Hampton-Newport News Community Services Board as the Supervisor in Recovery and Collections! This exciting role offers a unique opportunity to lead a dedicated team in the dynamic fields of Billing and Collections. As a premier provider in the healthcare industry, we pride ourselves on delivering excellence through empathetic service. With a competitive salary of $55,999, you will enjoy a fulfilling career while maintaining a strong work-life balance in a supportive environment. Your expertise in Medical Billing and Collections will be valued as you drive operational efficiency and help improve patient care.

This position not only allows you to elevate your career but also contribute positively to the community in Hampton, VA. You will receive great benefits such as Medical, Dental, Vision, Life Insurance, a Flexible Spending Account, a Competitive Salary, Paid Time Off, Employee Discounts, and the Virginia Retirement System. Take the next step and be part of a professional team committed to making a difference!

Hampton-Newport News Community Services Board: Who We Are

Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders.

What it's like to be a Recovery and Collection Supervisor

As the Recovery and Collection Supervisor at Hampton-Newport News Community Services Board, you will play a pivotal role in ensuring the timely collection of CSB receivables. Your expertise in resolving billing discrepancies and proactive follow-up on outstanding accounts receivable will be key to maintaining a healthy financial operation. In addition, you will be able to analyze data and propose accounts for write-offs when necessary, demonstrating your strategic decision-making skills.

By addressing collection issues and identifying trends in the non-collection of receivables, you will contribute to the financial health of our organization. Your ability to provide insightful reports on these matters will support informed decision-making and continuous improvement within our collections processes.

WHAT YOU NEED TO BE SUCCESSFUL

To excel as a Supervisor in Recovery and Collections at Hampton-Newport News Community Services Board, strong leadership and analytical skills are essential. A Bachelor's degree in a related field, coupled with two years of experience in Medical Billing and Collections or five years of relevant experience, will provide the foundation needed for success. Previous supervisory experience is preferred, enabling you to effectively guide and mentor your team. Proficiency in collection software and tools is crucial in monitoring denials, analyzing trends in non-collection of receivables, and developing insightful reports. Additionally, exceptional problem-solving abilities will be necessary for resolving billing discrepancies and performing proactive follow-ups on outstanding accounts receivable.

Your capacity to communicate clearly and work collaboratively will foster a positive team environment, ensuring that all operational goals are achieved efficiently while upholding the organization's core values of integrity and excellence.

Knowledge and skills required for the position are:

• Bachelor's degree in a related field and 2 years of medical billing and collections experience or 5 years of relevant experience.
• Previous supervisory experience is preferred.

Your next step

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Salary : $55,999